Bring the Love Back – Your Wake Up Call

By Matthew Dollinger

You have lost your consumer

You need to solve this problem by making it someone else’s problem
You said you were going to change
You said you were going to connect
You were going to understand their needs
You were going to become integrated
You were going to find out what makes your client tick
You were going to let them into your space
Instead you focused on incentives, impressions, and going “viral”

What happened?


Inspiration, anyone?
by geertdesager
Here’s your wakeup call.  Heed it before it’s too late.  Be a provider… not an advertiser…  and know the difference.
Matt Dollinger
The You Factor
Filed in: Customer Sevice, Industry Misconceptions, Insight and Innovation • Friday, March 6th, 2009

Comments

By Lee Taylor on March 17th, 2009 at 9:03 pm

Matt,

That video is hilarious!

Fantastic post – good luck in the Blog Brawl!

 

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About

Matthew Dollinger I would like to consider myself a real estate martyr, but I think that's a little drastic.


How I would like to position myself in the industry is somewhat of a "conduit" between agents/brokers and those continually innovating tomorrow's real estate model. I believe that Real Estate needs to ditch the mentality that it's "more than a business" and truly look to innovative companies, (regardless of industry), and learn from them. It's how we will grow and succeed in this marketplace.


I am constantly looking for new partners that share a passion for learning, innovating and implementing ideas. If you have a thought, idea, or would like to share, simply reach out to me.


Matt