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	<title>The You Factor&#187; consumer</title>
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		<title>Bring the Love Back &#8211; Your Wake Up Call</title>
		<link>http://theyoufactor.com/2009/03/06/bring-the-love-back-your-wake-up-call/</link>
		<comments>http://theyoufactor.com/2009/03/06/bring-the-love-back-your-wake-up-call/#comments</comments>
		<pubDate>Sat, 07 Mar 2009 01:07:01 +0000</pubDate>
		<dc:creator>Matthew Dollinger</dc:creator>
				<category><![CDATA[Customer Sevice]]></category>
		<category><![CDATA[Industry Misconceptions]]></category>
		<category><![CDATA[Insight and Innovation]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[marketing]]></category>

		<guid isPermaLink="false">http://theyoufactor.com/?p=106</guid>
		<description><![CDATA[You have lost your consumer

You need to solve this problem by making it someone else's problem
You said you were going to change
You said you were going to connect
You were going to understand their needs
You were going to become integrated
You were going to find out what makes your client tick
You were going to let them into your space
Instead you focused on incentives, impressions, and going "viral"

What happened?]]></description>
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		<title>My Top 5 Questions for Leading Real Estate Companies of the World</title>
		<link>http://theyoufactor.com/2009/02/12/my-top-5-questions-for-leading-real-estate-companies-of-the-world/</link>
		<comments>http://theyoufactor.com/2009/02/12/my-top-5-questions-for-leading-real-estate-companies-of-the-world/#comments</comments>
		<pubDate>Fri, 13 Feb 2009 05:41:13 +0000</pubDate>
		<dc:creator>Matthew Dollinger</dc:creator>
				<category><![CDATA[Cool Technology]]></category>
		<category><![CDATA[Customer Sevice]]></category>
		<category><![CDATA[Industry Misconceptions]]></category>
		<category><![CDATA[Insight and Innovation]]></category>
		<category><![CDATA[Using This Technology]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[introspection]]></category>
		<category><![CDATA[Leading RE]]></category>
		<category><![CDATA[real estate]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[thoughts]]></category>

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		<description><![CDATA[Last week I was asked to pick 5 questions from a list of 13 provided by Leading Real Estate Companies of the World  for possible contribution to their blog The Real Estate Beat.  Yes, there was a free entrance into the conference at stake, but all the same I thought I would share my responses.]]></description>
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